Patients

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[vc_row][vc_column][vc_empty_space height=”40px”][/vc_column][/vc_row][vc_row css=”.vc_custom_1514463599537{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column width=”1/2″][dt_fancy_title title=”Schedule an Appointment” title_align=”left” title_size=”h3″ title_color=”title” separator_color=”accent”][vc_column_text css=”.vc_custom_1544489494988{margin-top: 40px !important;}”]Our aim is to make scheduling an appointment easy.

If you already know the name of your doctor, then simply click on the Make an Appointment button below and follow the directions.

If you do not know which doctor to see, go to Find a Provider for help.

Click on Make an Appointment and follow the instructions.[/vc_column_text][vc_empty_space][ult_buttons btn_title=”Make an Appointment” btn_link=”url:..%2Fcontact%2F|||” btn_title_color=”#ffffff” btn_bg_color=”#862633″ icon_size=”32″ btn_icon_pos=”ubtn-sep-icon-at-left” btn_font_size=”desktop:18px;”][/vc_column][vc_column width=”1/2″][vc_single_image image=”1895″ img_size=”full”][/vc_column][/vc_row][vc_row css=”.vc_custom_1514463599537{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column width=”1/2″][vc_single_image image=”1735″ img_size=”full”][/vc_column][vc_column width=”1/2″][dt_fancy_title title=”Find a Provider” title_align=”left” title_size=”h3″ title_color=”title” separator_color=”accent”][vc_column_text css=”.vc_custom_1544489525876{margin-top: 40px !important;}”]Finding a doctor at WesternU Health is easy. You may search according to your health condition or specialty area.

If you prefer, you can go to the Directory of Doctors and choose someone from the list.

If you’re not sure which service you need, look for a Primary Medical doctor.[/vc_column_text][vc_empty_space][ult_buttons btn_title=”Find a Provider” btn_link=”url:.%2Ffind-a-provider%2F|||” btn_title_color=”#ffffff” btn_bg_color=”#862633″ icon_size=”32″ btn_icon_pos=”ubtn-sep-icon-at-left” btn_font_size=”desktop:18px;”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1539716399033{margin-top: 80px !important;margin-bottom: 80px !important;padding-top: 80px !important;padding-bottom: 80px !important;background-color: #f7f7f7 !important;}”][vc_column][dt_fancy_title title=”Language Assistance” title_size=”h3″ title_color=”title” separator_color=”accent”][vc_column_text css=”.vc_custom_1539716452387{margin-top: 40px !important;}”]We take communication between you and your doctor very seriously. We want you to be able to understand and be understood by your doctor.

If you are non-English speaking or have limited English skills, we can help you talk with your doctor.

If you have other deficits such as a hearing or speech impairment, our team of translators and interpreters are here to help you understand and communicate with your doctor.[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1514463599537{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column][vc_tta_tour style=”modern” shape=”square” active_section=”1″ pagination_style=”flat-round” css=”.vc_custom_1543275603173{border-left-width: 2px !important;border-left-color: #727272 !important;}”][vc_tta_section title=”Prepare for your appointment” tab_id=”1539721129862-fe310453-a5d6″][vc_column_text css=”.vc_custom_1551980049625{margin-top: 40px !important;margin-bottom: 40px !important;}”]Come Prepared

Save waiting time by filling out the Patient Registration Form – en Español.

Just fill out the information and submit it online. Or, print it and bring the completed form with you to your first appointment.

For the Travel Health appointments, please complete Travel Health Questionnaire and bring it to your appointment.

It is important for us to know your medical condition and where you are planning to travel so that we can give you the proper immunizations and recommendations.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Patient responsibilities” tab_id=”1539721129907-9d2eaf24-63dd”][dt_vc_list dividers=”false”]WesternU Health recognizes the rights of patients for quality care and service. We also recognize certain responsibilities of patients as partners in their care.

  • Provide accurate and complete information about matters relating to your health.
  • Follow the plan of recommended treatment that you agree to with your doctor.
  • Ask questions if you do not understand your care, treatment plan or what you are expected to do.
  • Be responsible for your actions if you refuse medical treatment.
  • Be considerate of the rights of other patients and staff.
  • Conduct yourself in a respectful manner and respect others’ property.
  • Meet financial responsibility for services provided.

[/dt_vc_list][/vc_tta_section][vc_tta_section title=”Patient Forms” tab_id=”1543275554450-0e34015f-614f”][vc_row_inner][vc_column_inner width=”1/2″][dt_vc_list dividers=”false”]

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[/dt_vc_list][/vc_column_inner][/vc_row_inner][/vc_tta_section][vc_tta_section title=”Dental Center Forms” tab_id=”1543275702464-7bba66ad-048b”][dt_vc_list dividers=”false”]

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[/dt_vc_list][/vc_tta_section][vc_tta_section title=”Travel Health Center” tab_id=”1543275993668-7538dfa7-f8ee”][vc_column_text]

Travel Health Questionnaire

Please complete and return your Travel Health
Questionnaire prior to your appointment either
via email: travelcenter@westernu.edu[/vc_column_text][/vc_tta_section][/vc_tta_tour][/vc_column][/vc_row][vc_row css=”.vc_custom_1514463599537{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column][dt_fancy_title title=”Patient Rights” title_align=”left” title_size=”h3″ title_color=”title” separator_color=”accent”][vc_row_inner][vc_column_inner width=”1/2″][vc_column_text css=”.vc_custom_1539720957427{margin-top: 40px !important;margin-bottom: 40px !important;}”]As a patient of WesternU Health, you have certain rights under state and federal regulations. As a human being, you deserve to be treated with dignity at all times.[/vc_column_text][bsf-info-box icon=”Defaults-user” icon_size=”24″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”” icon_border_spacing=”50″ title=”Privacy and Confidentiality” pos=”left” el_class=”accent-icon-bg accent-border-color” title_font_style=”font-weight:bold;” css_info_box=”.vc_custom_1539720471478{margin-bottom: 10px !important;}” title_font_size=”desktop:16px;” title_font_line_height=”desktop:16px;”][/bsf-info-box][bsf-info-box icon=”Defaults-comments” icon_size=”24″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”” icon_border_spacing=”50″ title=”Communication and Information” pos=”left” el_class=”accent-icon-bg accent-border-color” title_font_style=”font-weight:bold;” css_info_box=”.vc_custom_1539720558226{margin-bottom: 10px !important;}” title_font_size=”desktop:16px;” title_font_line_height=”desktop:16px;”][/bsf-info-box][bsf-info-box icon=”Defaults-info-circle” icon_size=”24″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”” icon_border_spacing=”50″ title=”Health Information” pos=”left” el_class=”accent-icon-bg accent-border-color” title_font_style=”font-weight:bold;” css_info_box=”.vc_custom_1539720579709{margin-bottom: 10px !important;}” title_font_size=”desktop:16px;” title_font_line_height=”desktop:16px;”][/bsf-info-box][bsf-info-box icon=”Defaults-medkit” icon_size=”24″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”” icon_border_spacing=”50″ title=”Medical Care” pos=”left” el_class=”accent-icon-bg accent-border-color” title_font_style=”font-weight:bold;” css_info_box=”.vc_custom_1539720601606{margin-bottom: 10px !important;}” title_font_size=”desktop:16px;” title_font_line_height=”desktop:16px;”][/bsf-info-box][vc_column_text]For a more complete description of your rights and the WesternU Health Privacy Practices, click on Notice of Privacy Practices, Health Insurance Portability and Accountability Act (HIPAA) – en Español.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1539720987305{margin-top: 40px !important;}”][vc_single_image image=”1883″ img_size=”full”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1514463599537{padding-top: 80px !important;padding-bottom: 80px !important;}”][vc_column][dt_fancy_title title=”Billing and Insurance” title_align=”left” title_size=”h3″ title_color=”title” separator_color=”accent”][vc_column_text css=”.vc_custom_1539722385733{margin-top: 40px !important;}”]Your health and well-being is the most important thing to us. Because we are a teaching hospital, we have affordable rates. Payment plans may be available.

When it comes to payment of services, we want to make this as simple and stress-free for you as possible.

No matter what your insurance coverage is, you will always receive quality services from our expert providers.[/vc_column_text][vc_row_inner equal_height=”yes” css=”.vc_custom_1544489649757{margin-top: 40px !important;margin-bottom: 40px !important;}”][vc_column_inner width=”1/3″ css=”.vc_custom_1539730905539{padding-top: 40px !important;padding-bottom: 40px !important;background-color: #f7f7f7 !important;}”][bsf-info-box icon=”Defaults-money” icon_size=”24″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”#f7f7f7″ icon_border_style=”solid” icon_color_border=”#862633″ icon_border_size=”2″ icon_border_radius=”500″ icon_border_spacing=”50″ icon_animation=”fadeIn” title=”Billing and Payments” hover_effect=”style_3″ pos=”top” el_class=”accent-icon-bg accent-border-color” title_font_style=”font-weight:bold;” css_info_box=”.vc_custom_1539721970816{margin-bottom: 10px !important;}” title_font_size=”desktop:16px;” title_font_line_height=”desktop:16px;”]

We offer a variety of payment options to paying

your bill as easy as possible.

[/bsf-info-box][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1539722195358{margin-left: 20px !important;padding-top: 40px !important;padding-bottom: 40px !important;background-color: #f7f7f7 !important;}”][bsf-info-box icon=”Defaults-heartbeat” icon_size=”24″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”#f7f7f7″ icon_border_style=”solid” icon_color_border=”#862633″ icon_border_size=”2″ icon_border_radius=”500″ icon_border_spacing=”50″ icon_animation=”fadeIn” title=”Insurance Plans” read_more=”box” link=”|||” hover_effect=”style_3″ pos=”top” el_class=”accent-icon-bg accent-border-color” title_font_style=”font-weight:bold;” css_info_box=”.vc_custom_1543275509218{margin-bottom: 10px !important;}” title_font_size=”desktop:16px;” title_font_line_height=”desktop:16px;”]

We accept most major health insurance plans.

[/bsf-info-box][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1539730841019{margin-left: 40px !important;padding-top: 40px !important;padding-bottom: 78px !important;background-color: #f7f7f7 !important;}”][bsf-info-box icon=”Defaults-check” icon_size=”24″ icon_color=”#ffffff” icon_style=”advanced” icon_color_bg=”#f7f7f7″ icon_border_style=”solid” icon_color_border=”#862633″ icon_border_size=”2″ icon_border_radius=”500″ icon_border_spacing=”50″ icon_animation=”fadeIn” title=”Financial Help” hover_effect=”style_3″ pos=”top” el_class=”accent-icon-bg accent-border-color” title_font_style=”font-weight:bold;” css_info_box=”.vc_custom_1539729846823{margin-bottom: 10px !important;}” title_font_size=”desktop:16px;” title_font_line_height=”desktop:16px;”]

We accept CareCredit.

[/bsf-info-box][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row css=”.vc_custom_1539730044411{padding-top: 80px !important;padding-bottom: 80px !important;border-radius: 1px !important;}”][vc_column width=”2/3″][dt_fancy_title title=”Request Your Medical Record” title_align=”left” title_size=”h3″ title_color=”title” separator_color=”accent”][vc_column_text]It is your right to have a copy of your medical record.

To request a copy of your medical record, download the Medical Records Request Form.

Just fill out the form, sign it, and return the completed form to the WesternU Health Medical Records office.

We will mail it to the address you provide.

Or, you can pick up your records from our offices.[/vc_column_text][/vc_column][vc_column width=”1/3″ css=”.vc_custom_1539730876145{border-top-width: 5px !important;border-right-width: 5px !important;border-bottom-width: 5px !important;border-left-width: 5px !important;padding-top: 60px !important;padding-bottom: 60px !important;background-color: #f7f7f7 !important;border-left-color: #862633 !important;border-left-style: double !important;border-right-color: #862633 !important;border-right-style: double !important;border-top-color: #862633 !important;border-top-style: double !important;border-bottom-color: #862633 !important;border-bottom-style: double !important;}”][dt_fancy_title title=”Questions and Complaints” title_size=”h3″ title_color=”title” separator_style=”disabled” separator_color=”accent”][vc_column_text]

We are here to help! Tell us what’s on your mind.

Let us know if you have any comments, questions, concerns, or complaints.

Contact us.

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